How can we help you?

After submitting your application, you can check the review status on the "Account Opening" tab: • Under Review: The homepage shows account opening under review. Simply wait patiently for backend review; • Approved: After approval, you can enter the assets page and start using deposit, trading, and other functions; • Rejected: There are issues with the submitted materials. The homepage shows rejection information. Tap [Modify Now] to jump to the corresponding page, update the materials, and resubmit; • Declined: You do not currently meet the platform's account opening requirements. The homepage shows decline information, and you are restricted from applying for account opening within 24 hours. You may reapply after that period. Review results will be notified to users via in-app messages, SMS, and email.