3.1 Account Opening Application Process
After tapping [Open Account Now], the system will guide you through 5 verification steps in order: provide ID documents, provide personal information, verify email address, complete a questionnaire, undergo a selfie check, and finally handwrite your signature and submit the application.
Step 1: Provide ID Documents
Select the issuing country/region and ID type (passport or ID card), and upload a photo of your ID.
• The issuing country/region can be quickly selected via search;
• For ID cards, upload both front and back; for passports, upload the photo page;
• You may take a photo or upload from your phone album. Supported formats: JPG, PNG, HEIC, WEBP, or PDF (minimum 40 KB, maximum 4 MB);
• After upload, the system automatically recognizes the ID information. Please ensure all details in the photo are clearly visible and legible. Use the original document when taking the photo, ensuring complete borders, clear text, no glare, and that the document is not expired and the information matches the account applicant.
Step 2: Provide Personal Information
Fill in your first name, last name, gender, date of birth, and other personal information as prompted on the page. Confirm and tap [Continue].
Step 3: Email Address Verification
Enter your email address, tap [Send Verification Code], and enter the code you receive to complete verification.
• If you do not receive the code, you can resend after the countdown ends;
• To change your email, select [Use Another Email Address];
• This email will later be used to receive important notifications such as account opening and trading. Please ensure it is entered correctly.
Step 4: Complete Questionnaire (Maslow KYC)
The questionnaire has 3 pages, covering contact and address information, employment information, financial status, account selection, and compliance declarations:
• Page 1: Contact and address information (country of residence, tax country/region, tax ID number) and employment information (education, occupation type);
• Page 2: Financial status, including source of funds (multiple select), annual income, net worth, investment objectives (multiple select), trading frequency, risk tolerance, investment experience, derivatives experience, and derivatives trading;
• Page 3: Account selection (e.g., cash account) and compliance declarations. The user must check and confirm all items before proceeding.
Compliance declarations must be read and checked item by item, including:
• I am the ultimate beneficial owner of this account and the person ultimately responsible for giving instructions for this securities account;
• I am not a statutory U.S. resident, green card holder, or U.S. tax resident, and I agree to use the information provided during account opening to generate the W-8BEN tax form;
• Neither I nor my immediate family members are directors, employees, representatives, or affiliated persons of a securities exchange, securities regulator, licensed corporation, etc.;
• I have no familial relationship with any director or employee of MaSlow or its affiliated companies;
• I am not a director of a listed company, a shareholder holding 10% equity, or the ultimate decision-maker;
• Neither I, my immediate family members, nor close associates hold important public positions, such as significant politicians or senior government officials, judicial or military officers, or senior executives of state-owned enterprises.
Step 5: Selfie Check
Read the photo tips and tap [Continue], then follow the on-screen instructions to complete the Liveness check. First-time use requires camera permission authorization. Requirements:
• Ensure the room is well-lit and no one else is present;
• Make sure your face is within the frame. Do not wear a mask, glasses, or hat when taking the photo, and do not use any software to alter your face;
• After taking the photo, you can review it. If not satisfied, tap [Retake].
Step 6: Handwritten Signature and Submission
Please sign your name in regular script (landscape orientation), keeping the handwriting clear and consistent with the name on your ID. If the signature is incorrect, tap [Rewrite]. Tap [Submit] to complete the account opening application. Upon successful submission, the page will display "Account opening materials submitted."
Tip: The entire account opening process is completed online, with ultra-fast submission in 3 minutes. Successful account opening will be notified via SMS and email, and the account is expected to be activated within 1 business day.
