How can we help you?

A mobile number or email address that can receive verification codes; • Your valid ID (Mainland China Resident ID Card or overseas passport) for account opening and registration; • Your own bank card or Web3 wallet that can be used for deposits or withdrawals; • A stable network connection; • If you wish to use Face ID, please ensure your phone has biometric authentication enabled (iOS exclusive). Tip: Trading and funding services may only be available after completing account opening, identity verification, and risk assessment.