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Q&A
How do I open a MaSlow account?How do I subscribe to an IPO on MaSlow?How do I deposit fiat currency into my MaSlow account?How do I deposit crypto into my MaSlow account?Q1: What are the requirements for opening an account?Q2: Can one ID card open multiple accounts?Q3: Which countries and regions are supported for account opening?Q4: What ID documents are supported for account opening?Q5: Why can't I trade?How do I transfer positions from another broker to MaSlow?Q6: Why can't I deposit or withdraw?Q7: What should I do if I don't receive the verification code?Q8: Where can I view my order after submission?Appendix 1: GlossaryAppendix 2: Contact UsAppendix 3: Compliance Statement

Q8: Where can I view my order after submission?

Q8: Where can I view my order after submission? A: You can go to the "Today's Orders" tab on the assets page or the order management page to check the order status. You can also access order details from the trade result page.
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Regulatory Information

Mufin Limited is a limited liability company incorporated in New Zealand under the Companies Act 1993.

Mufin Limited is a financial service provider registered on the New Zealand Financial Service Providers Register under the Financial Service Providers (Registration and Dispute Resolution) Act 2008, registration number: FSP 1011138. This registration information can be independently verified on the official website of the New Zealand Financial Service Providers Register.

Applicable regulatory frameworks include:

1. Companies Act 1993

2. Financial Service Providers (Registration and Dispute Resolution) Act 2008

3. Anti-Money Laundering and Countering Financing of Terrorism Act 2009

Mufin Limited establishes and maintains customer due diligence (CDD), AML/CFT, record-keeping and risk control procedures in accordance with applicable New Zealand regulations.

Services may be provided directly by Mufin Limited or, depending on product type and jurisdiction, by duly registered, licensed or authorized third-party service providers.

Mufin Limited © 2026. All rights reserved.